The Only “Old Fashioned” Thing About Our
Company Is Our Level Of Integrity
Integrity Is What We Care About Most
When most people hear the phrase “old-fashioned,” the first thing that typically comes to mind is outdated morals and ideas that have no place in the modern world. Well, when it comes to integrity, “old-fashioned” is one of the best versions you can have.
In today’s world, it’s challenging to find genuine people — especially when it comes to contractors.
Many home services contractors in the Greater San Antonio area CLAIM to have integrity…but when the time comes to prove it, they often come up short. By always carrying ourselves honorably and morally, we not only provide exceptional results but we also focus on what’s truly important — our customers’ needs.
We listen to our customers and pride ourselves on being an unbiased source of information with only their best intentions at heart.
Take any preconceived notions about home contractors and throw them right in the garbage… you’re with The Problem Solvers now!
Professionalism At Its Finest
When you work with The Problem Solvers, you’ll hear a lot of “yes, ma’am” and “no, sir,”…no matter your age! We wouldn’t be where we are today if it weren’t for our loyal customers, and we always let our appreciation be known.
At the end of the day, we work for YOU and do whatever it takes to provide a stress-free experience. We will happily pick up the phone when you call instead of a robot telling you to call back later. We genuinely feel the little things make a big difference.
Making Things As Easy As Possible For Our Customers
With the internet making our lives easier and easier every day, it was just a matter of time before we could incorporate the fun of online shopping with the joy of servicing an air conditioner, heating unit, or plumbing system.
Instead of waiting for our workers to come out and replace simple components in your HVAC system, you can now have products, such as air and water filters, shipped straight to your home. Our customers can also quickly get instant price quotes and explore our financing options.
We’ll Never Pressure You Into Buying Our Services
We knew from the get-go that we never wanted to encourage our workers to make sales with a commission bonus. No matter how we think about it, a commission-based sales system almost always leads to a contractor trying to convince a homeowner they need products or services they don’t really need.
And we didn’t want any part in that! When we tell you our prices, you can feel 100% confident you are getting our bottom-dollar best deal. Our workers are trained to be trusted advisors, not pushy salespeople.
No Pricing Games Or Gimmicks
Along with a ZERO-commission approach to sales, we also help hinder the financial strain of home services by offering ZERO dispatch fees and FREE estimates. That’s right; we won’t charge you a penny for gathering our workers and tools into the company van to head over to your home for an inspection.
Many home services companies in Greater San Antonio will charge up to $100 for just leaving the parking lot! We keep it straight with our customers and only charge when and what we absolutely have to. We’ll never give “today only” price ultimatums or any other pricing games, which are far too familiar in the industry.
Greater San Antonio’s Most Punctual Contractor… Guaranteed
It can be extremely frustrating having to wait around all day for a service person to show up, especially when most companies provide teeth-clenching service windows of up to 6 hours. Imagine waiting around for 6 hours just to have your HVAC system serviced!
We have a strict one-hour time window, and if you schedule your appointment for a specific day and time, we will be there. And if we’re not? We take $5 off your total bill for every minute we show up late.